Chapter 11

E-mail is how more people are communicating. More often people are choosing to write e-mails to family and friends rather than writing letters and mailing them. Not only does it save the cost of a stamp (which has been increasing at least once a year in recent years), but it saves time, e-mail is almost instant. If the recipient is in front of their computer when the email was sent, they will be able to recieve it immediately.

E-mail is not only used to communicate informally with family or friends, a lot of businesses are using e-mail as a primary form of communication. Websites such as Monster.com that allow users to upload a resume also allow users to respond to ads posted by employers. The most common contact information in those ads is an e-mail address and a phone number. More often than not, the ad requests that interested parties email their resume. Monster gives users the option to email directly from their website, or you can include a job reference number in an e-mail if the user chooses to send the message from their personal e-mail client (program).

Internally, companies use e-mail to communicate between departments and share information. They also use e-mail to communicate with outside companies.